Making a return. Getting your money back one way or the other.

Damaged

What we ship out has become an art form. Carefully packed, secure and shrink wrapped.  This could ship to Timbuktu and it would arrive in without damage.

Damaged Tile Shipment

If you do not wrap with care or just put a few rounds of shrink wrap around the product, the pallet will break open.  Your shipping company will show up with this at our end and we will refuse it.  Just in the same way you would refuse this if we shipped this to ...

How to Spot Turkish White Marble

Turkish MarbleOften sold as Carrara to unsuspecting customers.  We bought this online from one of our competitors.  The glitter effect this is characteristic of Turkish marble.

We are frequently asked “how do we spot Turkish marble?”  It is often marketed as Carrara marble, sold as Carrara marble so how can you tell?  Spotting these tricksters is not easy at first, but if you angle the tile correctly and under a light you get a crystal appearance.  It glitters like a 70s disco globe.  Straight on you cannot see it.  The angle is needed to notice the effect.  This crystal effect is characteristic of marble from Turkey (all marble has some but not to this extent).

We purchased this online it was being called ‘Carrara” but ...