Some of the advice here can help save a day in shipping:
You are probably here as you have questions about the ETA of your shipment and that is completely understandable, after all this is not a book that is being delivered. It is heavy and will require co-ordination. See more here on what to expect with a freight delivery here.
In shipping terms we are the Consignor (The consignor is the person or business that originates the shipment. Also, known as the shipper) and you are the Consignee (The consignee is the individual or business that receives the freight being shipped.)
You may not know it but as the Consignee you have the power of authority over the shipment and only you (I think this is back from many decades ago, when people would call expensive shipments and say things like “oh by the way, we have changed he delivery address please send the million dollars worth of whisky here of course that was ...