This review (so I wanted to share) came through the other day (we are actually the only 5 out of 5 star seller in the USA of marble tile) which when you read this and the effort Ben in customer service went to you can see why. It was not a small purchase either in the thousands of dollars so I can see why the customer would be apprehensive.
You can send an email to sales@thebuilderdepot.com or call the sales team a call 800-308-9359 from 9am to 4pm EST (if you are not sure either). They can help. The world of e-commerce is a tricky one. There are as with everything good guys and bad guys. We are the good guys 🙂 and proud to be so.
We have set our business with clear principles discussed in our “about us” page in our blog. We are not sales people, we do not ‘sell’, we will send pictures and provide the facts, we will never discuss a competitors quality and we put customers and employees ahead of profits. Simple principles in a complicated world. Thank you Ben and the customer!
