Making a Freight return.
We know you want this marble to disappear and we know you want money back in your account. But for whatever reason this is coming back, we need to be smart in how it is done.
- We will email you a BOL (Bill of Lading – a shipment cannot go anywhere without one).
- You will want to make 2 Copies, one for you to sign and give to the driver and one for the driver to sign.
- The truck will not come until you call them and say, “my shipment is ready to be collected”. The 800 number is on the BOL.
- The shipment will be picked up in the same way it was dropped off, so a driver with a truck with a lift-gate and pallet truck. The shipment will need to be in the same place making pick up easy (it cannot for example be stuck at the end of a 100FT gravel driveway). I know this is an effort but you want the pallet truck to be able to easily collect this crate/pallet. Do not start packing the pallet/crate until it is in a spot that a fork truck can easily get to. A smooth flat surface.
- The ...